/* ==========================================================================
   STARSOFT — Libro de Reclamaciones
   ========================================================================== */

/* Varias reglas de abajo (.reclamos-grid, .consent-check, .reclamos-success,
   .btn) fijan su propio "display", con la misma especificidad que la regla
   [hidden] del navegador — y como esta hoja se carga después, gana la
   nuestra. Sin esto, el atributo hidden deja de ocultar esos elementos. */
[hidden] {
    display: none !important;
}

.reclamos-hero {
    padding: var(--section-padding-y-sm) 0 2.5rem;
    background: linear-gradient(180deg, #fbf9f5 0%, var(--starsoft-white) 320px);
}

.reclamos-page {
    max-width: 900px;
    margin-inline: auto;
}

.reclamos-badge {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.45rem 0.9rem 0.45rem 0.6rem;
    border-radius: 999px;
    background: rgba(217, 149, 40, 0.1);
    color: var(--starsoft-gold-dark);
    font-size: 0.82rem;
    font-weight: 600;
    margin-bottom: 0.8rem;
}
.reclamos-badge svg {
    flex-shrink: 0;
}

.reclamos-heading {
    font-size: clamp(1.6rem, 2.6vw, 2.2rem);
    line-height: 1.15;
    margin-bottom: 0.6rem;
}

.reclamos-lead {
    max-width: 68ch;
    margin-bottom: 1.6rem;
    font-size: 1.02rem;
}

.reclamos-subtitulo {
    font-weight: 700;
    font-size: 1.02rem;
    color: var(--starsoft-dark-blue);
    margin: 1.6rem 0 1rem;
    padding-top: 1.3rem;
    border-top: 1px solid var(--starsoft-border);
}
.reclamos-form > .reclamos-subtitulo:first-child {
    margin-top: 0;
    padding-top: 0;
    border-top: none;
}

.reclamos-form {
    display: flex;
    flex-direction: column;
}

.reclamos-grid {
    display: flex;
    flex-direction: column;
    gap: 1.1rem;
}

.form-row {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 1.1rem;
}
.form-row--3 {
    grid-template-columns: repeat(3, 1fr);
}

.form-field {
    display: flex;
    flex-direction: column;
    gap: 0.45rem;
}
.form-field label {
    display: flex;
    align-items: center;
    gap: 0.4rem;
    font-size: 0.92rem;
    font-weight: 600;
    color: var(--starsoft-dark-blue);
}
.form-field label [aria-hidden="true"] {
    color: var(--starsoft-red);
}

.reclamos-form input[type="text"],
.reclamos-form input[type="email"],
.reclamos-form input[type="tel"],
.reclamos-form input[type="date"],
.reclamos-form select,
.reclamos-form textarea {
    width: 100%;
    border: 1.5px solid var(--starsoft-border);
    border-radius: var(--radius-sm);
    background: var(--starsoft-white);
    padding: 0.75rem 0.9rem;
    font-family: var(--font-sans);
    font-size: 0.96rem;
    color: var(--starsoft-text);
    transition: border-color var(--transition-fast), box-shadow var(--transition-fast);
}
.reclamos-form textarea {
    min-height: 6.5rem;
    resize: vertical;
}
.reclamos-form input::placeholder,
.reclamos-form textarea::placeholder {
    color: #9a9a9a;
}
.reclamos-form input:focus,
.reclamos-form select:focus,
.reclamos-form textarea:focus {
    outline: none;
    border-color: var(--starsoft-gold);
    box-shadow: 0 0 0 4px rgba(217, 149, 40, 0.14);
}

/* ---- RUC: check y mensaje de validación ---- */
.ruc-field {
    position: relative;
    display: flex;
    align-items: center;
}
.ruc-field input {
    padding-right: 2.4rem !important;
}
.ruc-field .ruc-check {
    position: absolute;
    right: 0.85rem;
    color: var(--starsoft-green);
    pointer-events: none;
    display: none;
}
.ruc-field .ruc-check.is-visible {
    display: block;
}
.form-field__hint {
    font-size: 0.85rem;
    color: var(--starsoft-gray);
    margin-top: -0.25rem;
}
.form-field__hint--ruc:empty {
    display: none;
}
.form-field__hint--ruc.is-success {
    color: var(--starsoft-green);
}
.form-field__hint--ruc.is-error {
    color: var(--starsoft-red);
}

/* ---- Categoría / alternativa ---- */
.radio-group {
    display: flex;
    gap: 1.6rem;
}
.radio-option {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-size: 0.94rem;
    font-weight: 600;
    color: var(--starsoft-dark-blue);
    cursor: pointer;
}
.radio-option input {
    width: 1.05rem;
    height: 1.05rem;
    accent-color: var(--starsoft-gold);
}

/* ---- Aviso legal ---- */
.importante-box {
    margin-top: 1.6rem;
    padding: 1.2rem 1.4rem;
    border-radius: var(--radius-md);
    background: var(--starsoft-light-gray);
    border: 1px solid var(--starsoft-border);
}
.importante-titulo {
    font-weight: 700;
    color: var(--starsoft-dark-blue);
    margin-bottom: 0.5rem;
}
.importante-lista {
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    padding-left: 1.1rem;
    list-style: disc;
}
.importante-lista li {
    font-size: 0.86rem;
    color: var(--starsoft-gray);
}

/* ---- Consentimiento ---- */
.consent-check {
    display: flex;
    align-items: flex-start;
    gap: 0.65rem;
    font-size: 0.86rem;
    color: var(--starsoft-gray);
    cursor: pointer;
    margin-top: 1.2rem;
}
.consent-check input {
    margin-top: 0.2rem;
    width: 1.05rem;
    height: 1.05rem;
    accent-color: var(--starsoft-blue);
    flex-shrink: 0;
}

/* ---- Envío ---- */
.reclamos-submit {
    width: 100%;
    margin-top: 1.3rem;
    padding: 1rem;
    font-size: 1rem;
    font-weight: 600;
}
.reclamos-submit svg {
    transition: transform var(--transition-fast);
}
.reclamos-submit:hover svg {
    transform: translateX(4px);
}
.reclamos-submit.is-loading {
    opacity: 0.75;
    pointer-events: none;
}
.reclamos-submit.is-loading svg {
    animation: reclamos-spin 0.8s linear infinite;
}
@keyframes reclamos-spin {
    to {
        transform: rotate(360deg);
    }
}

.reclamos-error {
    margin-top: 1.3rem;
    padding: 1rem 1.2rem;
    border-radius: var(--radius-md);
    background: rgba(196, 30, 30, 0.08);
    border: 1px solid rgba(196, 30, 30, 0.3);
    color: var(--starsoft-red);
    font-size: 0.92rem;
    line-height: 1.5;
}
.reclamos-error a {
    color: inherit;
    text-decoration: underline;
}

.reclamos-success {
    display: flex;
    align-items: flex-start;
    gap: 0.85rem;
    margin-top: 1.3rem;
    padding: 1.4rem;
    border-radius: var(--radius-md);
    background: rgba(7, 91, 216, 0.06);
    border: 1px solid rgba(7, 91, 216, 0.18);
    animation: reclamos-pop-in 0.4s ease both;
}
.reclamos-success__icon {
    flex-shrink: 0;
    width: 2.6rem;
    height: 2.6rem;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    background: var(--starsoft-blue);
    color: var(--starsoft-white);
}
.reclamos-success h2 {
    font-size: 1.1rem;
    margin-bottom: 0.3rem;
}
.reclamos-success p {
    font-size: 0.92rem;
}
@keyframes reclamos-pop-in {
    from {
        opacity: 0;
        transform: translateY(10px) scale(0.98);
    }
    to {
        opacity: 1;
        transform: translateY(0) scale(1);
    }
}

/* ---- Responsive ---- */
@media (max-width: 767px) {
    .form-row,
    .form-row--3 {
        grid-template-columns: 1fr;
    }
}